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After joining PIN Genie, I made key contributions to enhance the LocklyOS™ (Lockly Access Portal) user experience and core features by redesigning the landing page and optimizing key feature interactions. The following screenshots demonstrate the design changes I independently implemented, highlighting a more streamlined, user-friendly, and engaging interface.

Left (version 1.7.7.8):

Previous landing page of the Portal before I joined the team:

Right (version 1.7.7.9):
The current landing page of the Portal updated with my design:

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I created the design drafts using Figma.

Below shows the a screenshot of one of the pages for LOCKLY device control before I joined the team (version 1.7.7.8):

​Some of Previous Design Issues in version 1.7.7.8:

  • The portal's main navigation sidebar design lacked simplicity due to the use of many colors and inconsistent icons

  • Information hierarchy was unclear​

  • Inconsistent texts

  • Uniformity in icon use and sizes

  • Alert Signals: the low battery symbol is relatively small and easy to miss.

  • Methods of interactions for device control were ambiguous. Users were unsure what they were supposed to do on this screen (e.g. misleading visual cues on which icons are clickable and no visible feedback of interaction)

  • Hard for users to quickly understand what is interactive or important

Key Improvements in 1.7.7.9:

In version 1.7.7.9 and each iteration of updates after I joined the company, I led a series of design changes and improvements to this software system. 

For example, using another a screenshot of the page for LOCKLY device control 

1. Improved Sidebar:

  • The portal's main navigation sidebar is replaced with  new icons, colors​, and clearer information hierarchy and visual feedback on users' current 'location' in the portal system

  • Expanded Sidebar Text: The left-side navigation has clearer and fully expanded labels ("Device Management", "Air Transfer Task List"), which resolves the truncation problem from the previous design. This makes navigation more user-friendly and less ambiguous.

  • More Logical Grouping: The items in the sidebar are better grouped, and the icons are clear and simple, helping users navigate without getting lost or overwhelmed.

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2. Enhanced Button Design and Interactivity:

  • Added visual cues on mouse hover to help guide actions ('Slide to lock' or 'Slide to unlock')

  • ​Interactive Feedback: e.g. the "Home Office" card shows clear interactive feedback (highlighted icon and action button). This helps users immediately understand the current status of the lock and the slider button makes it easier to understand what action users can take. 

  • Device status is easily readable: gray-ed out cards indicate offline devices without intractable buttons or icons​

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3. Reduced Cognitive Load:

  • Minimalist Design: The second design feels more minimalist, with fewer distracting elements. For instance, unnecessary details have been removed, and only relevant information (e.g., lock status, model number) is shown, making it easier for users to focus on the important information.

  • Offline Locks Grouping: The locks that are offline (e.g., "7swhk", "Front Door") are clearly grouped together, which simplifies understanding which devices are functioning or not.

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4. Visual Hierarchy:

  • Improved Visual Hierarchy: The design now emphasizes the most important information, such as lock status and the ability to interact with the lock. The title of each card (e.g., "Home Office") and the lock status ("Locked") are now more visually prominent, making it easier for users to quickly scan the interface and understand the current state of each lock.

  • Notification and Alerts Visibility: The alert icons on the "Home Office" lock card (e.g., the exclamation marks) are well-placed and more visible than in the previous design. These draw attention to potential issues in a more structured and noticeable way.

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Hint 'Slide to unlock' is shown when mouse hovers over the slider bar.

Demonstration video of performing some key actions on the 'Door Lock' page (live capture). 

5. More Accessible Controls:

  • Refined Controls Area: The buttons in the top-right corner for switching views or refreshing the page are now more compact and grouped logically. The refresh icon and settings button are intuitively placed, and the interface looks cleaner compared to the previous design.

6. Lock Status Timestamp:

  • The "Last updated" timestamp in the upper-right corner adds useful context to the interface without being intrusive. This is a subtle yet effective way to inform users of when the information was last refreshed.

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Adding these two icons allows users to easily switch listing view between 'grid view' and 'list view'.

 

e.g. When a property owns a large number of LOCKLY devices, it allows greater readability. 

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